Aria Systems and Rackspace Team to Provide On-Demand Billing for SaaS Industry
PHILADELPHIA April 14 PRNewswire - Aria Systems the leading provider of on-demand transaction and customer management solutions today announced that Rackspace a leading global provider of hosted IT services will be referring the Aria Systems subscription billing platform to its SaaS customers that require subscription billing services In addition Aria Systems will refer customers to Rackspaces SaaS hosting services under an agreement with RackspaceThe relationship links two experienced SaaS vendors and reinforces Aria Systems emerging position as standard for SaaS-based transaction management To-date Aria Systems has managed more than one million accounts with its customer care and self service tools billed customers in 236 countries with its advanced localization features configured and maintained 82 million plans and services and automatically rated more than one billion usage units Companies powered by and partnering with Aria include Flagship Studios DigitalBridge ZoomInfo OpSource Serena Xythos Marketo Auran Games and TransFirstRackspace like its customers and others across the industry realizes that billing is more than simply issuing invoices and processing payments said Edward Sullivan founder and CEO Aria Systems They see that doing business in an on-demand world is changing They see products being reformulated into subscription-based services and expectations of real-time interaction between providers and their customers growing rapidly And when they look at their operations they see an untapped opportunity to drive more value from each customer interactionAria Systems approach to billing encompasses the full lifecycle of a companys recurring relationship with its customers Its billing engine leverages the benefits of SaaS - no infrastructure to manage no software to install faster time-to-value and simple subscription pricing - all of which enable Rackspaces hosting customers to optimize their own SaaS deliveryAn application is just an application until the right business tools and processes are in place to generate revenue said Scott White director of channel sales Rackspace We believe that Aria Systems gives our customers one of the easiest most cost-effective and powerful tools to turn applications into revenue-generating businessesRackspace delivers a diverse suite of enterprise-class hosted IT services integrating the industrys best technologies and delivering them as servicesAbout Aria SystemsAria Systems provides clients with a mature flexible and proven transaction management platform that addresses the entire spectrum of a companys transaction and customer management needs The platform is built on a sophisticated billing and customer management engine that is delivered as a service giving Arias clients a powerful tool to accelerate revenue capture automate business process and significantly reduce operating costs throughout each phase of the customer lifecycle Aria manages and maintains more than million accounts and has processed more than 1 billion transactions The company is based in Media Pa metropolitan Philadelphia For more information visit About RackspaceA recognized leader in the global IT marketplace RackspaceR delivers a diverse suite of enterprise-class hosted IT services to businesses of all sizes Customers choose Rackspace for its hosting specialization and expertise backed by the companys award-winning Fanatical SupportR By integrating the industrys best technologies and delivering them as services Rackspace serves as an extension of its customers IT departments Because Rackspace removes the burden of infrastructure maintenance and management customers can focus on their core business Rackspaces portfolio of companies also includes the MossoR cloud computing platform and MailtrustTM a provider of business-class hosted email solutions Rackspace is recognized as one of FORTUNE Magazines 100 Best Companies to Work For ranking number 32 on the 2008 list For more information on Rackspace please visit or call 800-961-2888 or visit our blog at for further news and opinions Aria Systems